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Find answers to common questions below, or reach out directly — we respond to every message.
3
FAQ topics
9
Questions answered
24h
Response time
I
Privacy & Data
Where is my data stored?
All data is stored locally on your device using AsyncStorage. Your subscription information never leaves your phone — it is never sent to any server, cloud service, or third party. Only you can access it.
Do you collect any personal data?
No — we don't collect any personal information whatsoever. There is no account to create, no login required, and no analytics tracking. Your financial data stays completely private on your device at all times.
What happens to my data if I delete the app?
Since all data is stored locally on your device, deleting the app will remove all your subscription data permanently. We recommend exporting your data first using the Export Data option in the app menu (top right) before uninstalling.
I
Using the App
How do add a subscription?
Tap the "+" button on the main screen. Enter the subscription name, amount, billing frequency, and next payment date, then save. It will immediately appear in your list and be included in your monthly and annual totals.
How do I backup my data?
You can export your data using the Export Data option found in the app menu (top right corner). This lets you save a copy of your subscriptions that can be re-imported later via Import Data from the same menu. Full automatic cloud backup is on our roadmap and coming in a future update.
What does "Not Using" mean and how do I use it?
You can mark any subscription as "Using" or "Not Using" to track whether you're actually getting value from it. Subby Buddy uses this to surface your wasted spend — showing you exactly how much you could save by cancelling services you don't use. Tap any subscription and toggle its usage status from the detail view.
Can I track paused or cancelled subscriptions?
Yes. You can set any subscription's status to Active, Inactive, Paused, or Cancelled. Keeping cancelled subscriptions in your list helps you maintain a full history and avoid accidentally re-subscribing to something you've already cut.
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Account & Billing
Do I need to create an account to use Subby Buddy?
No account is required. You can start using Subby Buddy immediately after downloading — no sign-up, no email, no password. Everything is stored locally on your device from the moment you open the app.
Is Subby Buddy free?
Yes, Subby Buddy is free to download on the App Store. Core features are available at no cost. If we introduce premium features in the future, existing users will be notified in advance.
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